Can generic CRM Salesforce compete with real estate specific CRM RealtyJuggler? Find out the key benefits to using a real specific estate CRM, and what key features are missing from Salesforce. Inquiring realtors want to know.
SmartPhone synchronization is just one part of the RealtyJuggler system. RealtyJuggler is a Realtor's virtual Swiss Army Knife. Track Deals, Prospects, Open Houses, Lockboxes, Expenses, Calculate Commissions, Print Mailing Labels, do Drip mail, Bulk Email, and much more.
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Salesforce CRM is a general use CRM, which means it lacks many key features that a busy real-estate agent expects in a real estate CRM. A real-estate specific CRM like RealtyJuggler includes the ability to calculate and track commissions, showings, offers, and expenses. RealtyJuggler also has an extensive content library of real-estate specific flyers, eCards, and prospecting letters, including time-release drip letters. RealtyJuggler includes the ability to track spouse name, birthday, the names of children and pets, while a generic CRM like Salesforce falls flat in that regard. RealtyJuggler also can feed leads from live lead sources such as Trulia, Zillow, Realtor.com and any IDX website, straight into RealtyJuggler, whereas a generic CRM like Salesforce lacks that capability.
Another key distinction is in the area of support. RealtyJuggler offers complimentary phone support handled by native english speakers who work hand-in-hand with the developers based in the same office. The result is a superior technical support experience, with training, support questions, and bug fixes handled professionally and rapidly. Salesforce customers have reported delays in getting answers to questions. Staff rely upon chatbots for front line technical support, which means lengthy delays in trying to explain to a robot your problems. This results a poor user customer experience. One reddit customer reported: "Nightmare of a company to deal with. I highly suggest not to use them." There have been numerous reports of technical support staff not comprehending even simple technical support questions. Salesforce recognizes the seriousness of the problem and now offers a Premier Success plan, which costs $3,000/year. With this upgrade, they will answer your questions within an hour. Compare this with RealtyJuggler which answers the phone and your questions without any extra charge. You call, and they answer the phone and answer your questions. You can even schedule complimentary training any time you like. Since Salesforce is not real estate specific, the technical support staff have not the slightest clue as to the needs of a realtor, and therefore would have no understanding as to how Salesforce might be used as a Real Estate CRM.
RealtyJuggler Real Estate CRM is the perfect solution for the busy real estate agent who is looking for a CRM that is pre-built for the real-estate market.
Are you wondering if RealtyJuggler Realtor Software has enough features for you? RealtyJuggler includes a comprehensive letter library, over one hundred flyers, and can synchronize with both Google Contacts and Calendar.
Most importantly, you can schedule follow-up calls and build a daily call list to incubate and convert leads into deals.
