Can the generic CRM Zoho from India compete with real estate specific CRM RealtyJuggler based out of Colorado, USA? Find out which product has poor technical support, before its too late!
SmartPhone synchronization is just one part of the RealtyJuggler system. RealtyJuggler is a Realtor's virtual Swiss Army Knife. Track Deals, Prospects, Open Houses, Lockboxes, Expenses, Calculate Commissions, Print Mailing Labels, do Drip mail, Bulk Email, and much more.
Signing up for a free trial requires no credit card. There is never any charge for a free trial.
Zoho CRM is a general use CRM, which means it lacks many key features that a busy real-estate agent expects in a real estate CRM. A real-estate specific CRM like RealtyJuggler includes the ability to calculate and track commissions, showings, offers, and expenses. RealtyJuggler also has an extensive content library of real-estate specific flyers, eCards, and prospecting letters, including time-release drip letters. RealtyJuggler includes the ability to track spouse name, birthday, the names of children and pets, while a generic CRM like ZoHo falls flat in that regard. RealtyJuggler also can feed leads from live lead sources such as Trulia, Zillow, Realtor.com and any IDX website, straight into RealtyJuggler, whereas a generic CRM like ZoHo lacks that capability.
Another key distinction is in the area of support. RealtyJuggler operates from sunny Colorado USA, with phone technical support handling by native english speakers who work hand-in-hand with the developers who are based in the same office. When you call, someone will answer the phone and answer your questions directly, without delay. RealtyJuggler staff is highly experienced in understanding every feature within RealtyJuggler, even complex features such as the commission calculators. The result is a superior technical support experience, with training, support questions, and bug fixes handled professionally and rapidly.
Zoho CRM is based in India. This means that support questions are typically delayed by at least a day. Phone communication is difficult because staff does not speak english natively, and are not well informed about Zoho functionality. One recent reviewer commented online that: "Just when we think there is no worse customer service, Zoho time and again proves us wrong. In the most respectful way possible, Zoho sucks." another person was even more direct by saying: "If the products work - great! If not, don't expect support to help you. It is terrible."
Since Zoho CRM is not real estate specific, staff have no knowledge of the needs of a realtor, and since they live in India, have not even the slightest clue as to what a realtor in the USA does, and what their needs might be for a Real Estate CRM. If you are a real estate agent looking for a good Real Estate CRM, take a look at RealtyJuggler. The product has many real estate specific features as well as content so you can start using it right awya. Since RealtyJuggler is easy to use, and has actual live phone support that speaks english and knows the product well, you won't waste time trying to figure things out. The price is quite affordable and they offer a 90-day free trial.
Are you wondering if RealtyJuggler Realtor Software has enough features for you? RealtyJuggler includes a comprehensive letter library, over one hundred flyers, and can synchronize with both Google Contacts and Calendar.
Most importantly, you can schedule follow-up calls and build a daily call list to incubate and convert leads into deals.
